Help & FAQs
- How does the 14-day free trial work?
- How do I sign up for a risk-free trial subscription at Marrily?
- How do I cancel my subscription?
- What is your refund policy?
- What happens to my data after my trial subscription ends?
- What online payment do you accept?
- Where is my account and subscription information?
Your subscription is handled securely with PayPal. To cancel your active PayPal subscription:
go to your Subscription tab in Marrily and select Cancel My Subscription.
In the cancellation confirmation page, click on "Cancel my subscription on PayPal".
You will be taken to PayPal. Please login with your PayPal. After loggin in, click on "Profile"
Click on "My preapproved payments".
Click on the entry for "Marrily.com". Once you're in the detail page for the Marrily's subscription page, click on "Cancel"
Click on "Cancel Profile" in the confirmation message box.
PayPal will taken you back to the subscription detail page with a confirmation message saying that the subscription has been cancelled.
Since PayPal's process to cancel a subscription is not as straightforward as we'd hope, please contact Marrily's support if you have any question regard your cancellation.